WAYS TO ELICIT AND EXPLORE THE PATIENT’S IDEAS/CONCERNS OR EXPECTATIONS:
In the OET Speaking exam, the second sub-criteria under clinical communication criteria is “Understanding and incorporating the patient’s perspective”, which is commonly overlooked by students. It is essential to incorporate it to understand the patients’ feelings better.
The word ‘elicit’ means ‘to draw or evoke (a reaction, answer, or a fact) from someone.
When communicating with elderly, challenging, withdrawn, sad, or depressed patients, It is crucial to elicit their feelings and reactions constantly.
There are several ways by which we can do the former.
For instance, some patients might have difficulty disclosing/discussing some information about their condition, especially if they are anxious, embarrassed, or uncomfortable talking about it.
Following are the phrase that can be used to elicit information or explore ideas/feelings –
Can I ask what you are thinking at the moment?
You seem worried. Would you mind telling me what’s bothering you?
Could you tell me how this makes you feel?
I can see that this has made you concerned. What can I do to help you feel less anxious?
Can you tell me something about your state of mind right now?
It seems you’ve got something on your mind. Do you mind sharing it with me?
We could also try to reassure these patients by using normalizing statements and telling them they are not alone in having these problems or experiences.
Many people have difficulty taking the initial steps to lose weight.
Many people find the instructions/guidelines for taking their medication complicated.
This is a common problem, sometimes connected to not getting enough physical activity.
It is perfectly natural for people to feel this way.
It is a common occurrence, and it’s not unusual for this to happen to people in your age group.
OET Writing assesses one’s ability to use the English language as a mode of communication in writing. Therefore, for communication to be effective, there are certain factors that one needs to be careful about. Candidates need to prepare well for the test and should be aware of certain mistakes that they cannot afford to commit in the letter. Avoiding the below-mentioned errors can help candidates score better in OET Writing.
Using only complex structures– Many test-takers believe that in order to get good marks on the test, they will have to write only difficult and complicated grammatical structures. This, they believe, is the only way they can exhibit their skills of possessing a good command of language. However, while doing this, they tend to make structures that are difficult to understand for the reader. Language should be used to facilitate the understanding of the reader rather than making it difficult for them to derive meaning and be lost in the letter.
Overuse of connectors– Some candidates are of the opinion that using more connectors like therefore, however, consequently, additionally, etc can make their letter formal. There is no doubt that these connectors are used in formal writing but they can only be used wherever language demands it. More use of these connectors in inappropriate places can convey incorrect meaning. Moreover, these are not the only way to make a letter formal. Hence, it is advisable to judicially use linking words at appropriate places in writing.
Providing extra information– Candidates fall into the trap of considering everything in the case notes to be relevant; consequently, they make the letter very lengthy by including digresses. This happens because they believe that they do not scrutinize the reason why a particular piece of information could be relevant for the recipient to know. Not everything mentioned in the case notes is relevant for every reader to know. Considering the role of the recipient in the patient’s care while choosing every piece of information for the recipient can help in avoiding this error.
Not providing enough information– In contrast to the previous point, some test takers fail to provide the required information needed by the recipient to continue the care of the patient. Not having the requisite information by the reader might adversely impact the care and health of the patient. Health workers must ensure that when handing over a patient’s care to another professional, they should provide all the information which would be beneficial for them to help the patient.
Using templates- While organizing the information in a letter, test takers get confused and are sometimes unable to organize the information in an order that facilitates readers’ understanding but is convenient for them. During their preparation period, they make templates in which they try to fit in the information the order which suits the template. Using templates in OET Writing is a grave mistake as not all case notes are the same and neither is the condition of all patients. For example, medical history could be more relevant in one situation and not in another. So organization the information in a manner that best suits the situation and the need of the recipient
Not using appropriate punctuation– Some test takers do not put appropriate punctuations, not understanding that they do impact the meaning. Incorrect punctuation and absence of punctuation can impact the meaning of the sentence and may sometimes also convey the incorrect meaning of sentences. For instance, “come let’s eat children” and “come, let’s eat children” can have different meanings. Therefore, it is imperative that a letter has correct usage of punctuation as it is assessed under the criterion of Language.
Not establishing the purpose clearly– The reason for writing the letter needs to be mentioned at the beginning of the letter and needs to be established and supported well through the information in the letter. However, some candidates only mention the purpose in the beginning but do not establish the purpose clearly. This leaves the recipient in confusion as it does not facilitate them to understand what the reason for a particular purpose is. For example, only writing “ Mr White requires follow-up care from you.” will not help the recipient know why follow-up care is needed. In contrast, “ Mr White requires follow-up care as he is recovering from right shoulder replacement.” informs about the purpose and establishes it well by giving the reason why follow-up is being requested. Hence, candidates should ensure that the purpose gives a high-level overview of future care that the patient requires.
Is a test taken by healthcare professionals worldwide in order to be able to practice in certain English speaking countries namely New Zealand, Australia, Singapore, Namibia, Ukraine, United Kingdom, Philippines, Spain, United Arab Emirates, United States, Malta and Maldives. Many healthcare boards in these countries accept OET as a proof of candidate’s English Language proficiency. In fact, in many of these organizations, OET is a prerequisite followed by other tests for a healthcare workers’ recruitment into them.
Who can take the test?
The test is specially designed for healthcare professionals. To be specific, there are 12 professions, listed on OET’s official website, for which the test is conducted in various cities of the world. These professions are
Why take OET?
OET is a test that professionals choose because it helps them prove their proficiency in all four skills of the English Language namely Speaking, Writing, Listening and Reading. All professionals need these skills every day at work. Additionally, this test is closer to real-life practice as compared to other English tests. The reason for this is the design of the test being specific to the everyday needs of healthcare workers. The texts and contexts used in all the four subtests are those used in a healthcare setting. Because of this, it becomes easy for healthcare workers to prepare for it and get the desired score.
Like any other subtest, OET assesses the test taker’s ability to be efficient at all four skills of language.
Reading- OET Reading sub-test tests the skills reading texts pertaining to medical conditions, workplace documents and medical articles . Reading test is for 60 minutes and has three parts. Part A is for 15 minutes, in which candidates use the skills of skimming and scanning to answer 20 questions. Part B &C are for 45 minutes. In this duration, test takers answer 6 questions of Part B, by reading for gist and detail, and 16 questions of Part C, with skills of inference and identifying opinions.
Listening- OET Listening sub-test assesses candidates being able to listen and comprehend texts related to consultation, workplace and presentation. The test is about 40 minutes long and comprises of three parts. Part has two consultation extracts of around 5 minutes each and has 24 questions. Part B has 6 questions with 6 audio notes and Part C has 12 questions with two audio extracts.
Speaking- OET Speaking test is a profession specific test and lasts for about 20 minutes. There is a short warm-up session with the interlocutor about candidate’s profession. There are two role plays performed by each candidate. After the warm-up, candidates receive their first card and 3 minutes of time to prepare. Subsequently, test takers perform the role play for 5 minutes, where the interlocutor plays the part of patient. First role play is followed by the second one in the same process. Recording of the session is then sent to two different assessors in Australia, who assess it independently against two major criteria and their sub- criteria.
Writing- OET Writing is another profession specific test which takes around 45 minutes. In the first 5 minutes, which is the reading time, candidates get the time to read the given case notes. Following the reading time, begins the writing time of 40 minutes. Writing task accompanies the case notes and has details about the recipient and reason of writing. Candidate is to write a formal letter of discharge, transfer or referral. The letter is then sent to two different assessors in Australia, who assess the letter based on 6 criteria.
Firstly, 3 years Postgraduate in ICU or Anaesthesia. Secondly 18+ months experience in the same.
This work opportunity in the UK will provide a salary range from 51,384 Pounds Per annum, in addition to that 2,400 Pounds as the end of contract bonus.
How We Can Help ?
Khaira Education is proud to have helped over 7000 healthcare professionals from over 20 countries to realise the dream. From TESOL certified trainers to Online Learning Management System, including WhatsApp support, we assist the learners in clearing OET and accomplish their goals. Over 95% of our students say that they would recommend us to others.
Dr. Karam MD of PLAB COACH is licensed to practice medicine in both the United Kingdom and the United States of America and in addition to that have the artillery to help anyone (irrespective of the gaps they have taken away from their career) excel above and beyond what is required of them to pass the PLAB exam. Currently based at the University Hospitals Birmingham (UHB).
Through his experience of teaching all the core subjects required by the General Medical Council UK and my everlasting commitment and passion for success, he has all that it takes to make your journey an easier one to bear.
There are a lot of unwanted nerves while attempting OET Reading Part A because of the rigid time constraint.
In the exam hall, wearing a wristwatch or bringing a watch of any kind is not allowed. However, the invigilators in the examination hall will tell you precisely the amount of time left after a few intervals.
***Important – Don’t waste your time looking at the clock of the exam hall repeatedly. It can make you lose focus and worry unnecessarily. When the invigilator gives out a warning for the last remaining 5 minutes, grasp the information. But, do not lose your calm and continue with the test.
Skills required to attempt the questions in Part A & Part B are quite different.
In Part A, you have to skim and scan under a limited time. Whereas, in Part B, you have to read the given text to comprehend distinct attributes. It means you should be able to recognize slight but suggestive variance between the given paragraph and the MCQ options.
OET Reading Part A to Part B
It is essential for you to consciously pacify down your brain when the invigilators start collecting your Part A booklets and distribute Part B & C booklets. By the time you complete your OET Reading Part A, your mind becomes very active. If you then begin with your Part B in this mind state, it is highly likely you may end up making errors. It’s because you will be going through the content in Part B text rapidly.
So, what you should do?
Avoid letting your initial questions go to waste.
Compose yourself, take a breather and slow yourself down gradually.
You should keep in mind that unlike Part A (where the ratio of time given and questions is against you), Part B is not about how fast you go on and complete is.
You have sufficient 45 whole minutes to go through Part B & C texts and answer the questions.
Give a good amount of time for per question roughly 2 minutes) and focus on every little detail mentioned in the texts.
There are certain skills you are required to use while attempting your OET Reading module. You will find the respective skills used for each part in the OET Reading module in this blog.
OET Reading Part A
For Part A, you will get a reading booklet which will not include Part B & C. There is a time constraint for Part A, which is 15 minutes, in which you need to complete all the 20 questions. It is extremely essential to calm yourself down and utilize these skills for proper time management
You can start by giving roughly two minutes for Scanning – which is going through Part A texts by superficially reading them. What this will do is that when you move on to answering your very first question, you will have an idea of content written in all four subtexts. As a result, you will not have to lose time in going through the texts again and again (which you cannot afford in Part A).
Once you have done the Scanning, another skill that will help find out your answers is Skimming – where you point out the keywords in a question statement. After first scanning and then figuring out the keywords, you will directly move on to the text you think the answer is in and try to look for keywords to find out your answer.
(It is important not to focus on any non-essential information).
For instance: you need to figure out in which text the following information is embedded –
The recommended dose of Amlong is 5 mg for patients with mild hypertension.
Now, let’s assume if Text D has all the management information. If you have done your scanning right, you will directly move on to Text D instead of wasting time in reading all the subtexts. Ultimately, you can figure out that in the statement, the keyword is Amlong 5 mg. Now, in Text D, you will try to find the same keyword and co-relate it with the statement once you have found it.
OET Reading Part B
In Part B of the OET Reading module, there are short texts (roughly 100-140 words). In that, you need to look for main points in the form of an idea or detailed meaning and gist.
One additional factor that can help you in deciphering your answer is understanding the use of VERBS in Part B. Verb manipulation is easy and is evident in texts and question options. If understood correctly, it can help you find out your answer.
For instance: The senior nurse told the intern nurses to help the doctor in the Medical Intensive Care Unit in checking the patients.
The question for the above written statement would be:
What did the senior nurse do?
Delegate her responsibilities to intern nurses
Ordered the intern nurses to assist the doctor in ICU in operating the patients
Authorize the intern nurses to make their own decisions
So, what will be the right answer according to you?
Okay, let us discuss!
So, the correct answer would be option A. Delegate her responsibilities to intern nurses.
Why? Because delegate is a verb which means giving part of your job responsibility to someone or your subordinates, which is what the nurse in senior position was doing.
Option B cannot be the answer as there is a change in the verb (action form) used in the statement and answer option. The statement clearly said – assist the doctor in checking the patients NOToperating the patients.
Option C cannot be the answer as the senior nurse did not authorize the intern nurses to make their own decisions, rather she was making decisions for them.
OET Reading Part C
The texts in OET Reading Part-C are lengthy and requires you to read long texts. You then need to comprehend different ideas and point of views of people as well as the author.
For Part C, you can use Inference – deductive skills to find out the answer with the help of proper reasoning and evidence.
***It is paramount to keep in mind that skills are limited to use in respective parts only. You CANNOT use Reading Part A skills in Part B & C and vice versa. To score good, you need to alter the skills you are using with each part.
In this article, we discuss the way to create an account in OET portal. There is no big deal to create accounts for OET. It can easily be done at home convenience. The OET account is known as My OET. After creating an account, the candidate can easily apply for the OET test, check their results. Moreover, it acts as a platform where certain activities can be done easily.
Steps for creating the MyOET account
The six basic steps for OET portal :-
Photo of the applicant.
Creating a Login Account
Certain terms and Conditions
Now, Essential but Additional Information
Step 1:- Identification Documents
Identification card actually defines candidates’ information and self-determination. During login, the candidate should know which ID card he /she will use when going to sit for the OET Exam. Many candidates don’t consider this thing important but on the test day, they might be stuck in this problem.
Important Information for ID card
The candidate’s ID card must have a recent photograph.
The particular card must have valid day, so you can sit for the test
Lastly, be the same person for the test.
Consequently, the candidate can take his /her test anywhere from 40 countries .The date of the test is listed on official page of the OET site. Although, the candidate can take test in his/her country or another country. On this basis, there are certain criteria the candidate needs to follow.
First Condition :- Sitting outside your country for OET Test
In this case, only the original passport is acceptable of the candidate.
Second Condition :- Sitting in your country for OET exam
If the candidate is sitting in his/her country for the OET exam, he/she has two options in the case of identification documents – whether the candidate can use his / her international passport or local identification card of his country, for instance (National card) or any other.
Let’s take an example of India, if the students is a citizen of India and planning to test in India only, then, he/she have choices of centers in India – Ahmedabad, Amritsar,
Bangalore, Chandigarh, Chennai, Coimbatore, Hyderabad, Kochi, Kolkata, Mumbai, and Delhi. Despite, it is better to use your passport in order to avoid uncertainty on the test day.
Step 2:- Photograph
Now, another step is to upload a photo while creating an account. Therefore, it is better to get photo ready before the candidate attempt to create the account. Following are the requirements when it comes to upload the photograph.
The passport photo is required, colored one with white background.
The photograph should not be old – (less than three months old).
Size of the Photograph – 200kb to 2 Mb
Format of the photograph –JBG to PNG only.
The face of the candidate must be clearly visible from chin to forehead.
The photograph must be sharp and clear.
However, if the candidate is not able meet above requirements, he/she won’t be able proceed further in OET login process.
Step 3:- Go online and Create account
Now, create your OET login account. Go to the official website of OET. Then, click on the login, which is on the corner of the page. Next, click on apply /resit. Next, you will reach to the page where it asks you some login details. Consequently, you haven’t created an account, so click on Register. After that, a pop up appears that will ask about the applicant’s personal information. Fill those details and questions with * is mandatory to be filled in.
Following are the guidelines while completing personal information:-
Name of the candidate – Fill in Given name, Family name and Middle name is optional.
Date of birth: When the applicant clicks on this, a calendar will appear. Select the date of birth, month, and year. Be careful, the year must be correct.
Gender: – Select the gender from the dropdown box.
Photograph – Now, here step 2 is covered i.e. where the phot is uploaded.
Profession: – Now, this is a very important phase, where the candidate needs to be very careful. There are a total of 12 professions in Oet Test. Therefore, the candidate will select his /her profession, where he /she wants to sit for the OET exam. The twelve professions mainly are:-
Therefore, from above 12 professions, the candidate will select his/her main key in which he/she wants to take the test. For instance, if the candidate wants to register in the Nursing and Midwifery Council (NMC), he/she will go for the Nursing Profession.
Address – Fill it with your permanent address.
Contact Number: – Fill this space with your phone number along with country code/area code.
ID type – As we discussed at step 1, there is a major importance of Identification documents while creating an OET account. While clicking on this, the dropdown will appear with three options – Passport, National Id, and Alternative Id.
ID number – Correspondingly, Fill this space with Id number, the candidate has keyed in the above section.
Nationality – Select the nationality from dropdown options.
First language – In the same way, Select your first language from dropdown options.
Email:-To get all the recent updates related to OET test dates and fees, fill this space with email is and confirm it by re-entering it.
Step 4:- Terms and Conditions
By filling all personal details, click on “NEXT “. Afterward, the terms and conditions page will appears, read them carefully, and select I agree, then Next.
Step 5:- Security answer
In this section, the candidate will create a username, a password for security.
Username: – The username should be unique and a minimum of 6 characters. If the same username existed, the system will prompt a message displaying this username is already exists. Therefore, the candidate tries to create a new one until the system accepts it.
Password: – Now, the most important is to create your password. Subsequently, the password should be unique with one capital letter and numerical value.
Security question: – Certain questions will be asked in this section just to ensure security. From the given dropdown options, select any question like Name of your first friend. The candidate must provide his/her answer and remember it too.
Step 6:- More Information
Finally, the last step in the registration process is to fill up some additional Information. OET will ask you questions like Why OET? What is your recent qualification or have you taken an English language test earlier? Click the given CAPTCHA and click NEXT. Here, you have completed the whole process of OET registration. All the best!!!
OET exam is a doorway to make your career in the sector of healthcare overseas. Consistently, every month number of students appear in the OET exam in the wake of tangible advantages on clearing this exam.
Tips to score good In OET Speaking test exam
Now let’s talk about how to improve OET speaking test. Even though you are quite good at English and speaks confidently, but when it comes OET speaking Test, you need to care about basic things.
Following are certain tips and strategies that will help candidates to get god grades in OET exam
If we talk about the speaking phase, we must know what examiners are listening to when you speak. Following are the certain tips that will help you to get good grades in the OET exam.
Play your Role
In the speaking sessions, there is an interlocutor who might be playing the role of a patient or any other client. Therefore, you have to play your role confidently. You have to act as a nurse, doctor, physiotherapist dentist, or any other healthcare professional. Your task is to act like that and most specifically be a professional as you are dealing with your real client or patient.
Breaking the ice
The most important thing the candidate should always take care of is he/she is the one who will start the conversation first. Therefore, you need to keep this thing in mind, you will be in full on the professional setting, so the candidate has to ask the questions or talk to the patient. Don’t assume that the patient will ask or start the conversation, as you will be in that role of (doctor-patient,) so break the ice and start giving advice or asking questions. However, 2 out of 10, patients or clients start the conversation, otherwise, you have to start it of your own.
Hello I am Aliza and I ‘am a community nurse. How can I help you?
Keep the Conversation On
Again, it’s all up to you to maintain the conversation. However, if at a certain point, the silence is invaded, so, it will be the candidates’ responsibility to make it go again. For instance – Can you tell more about this situation? Is there is anything that you would like to add?
Understand the patient/client (the interlocutor)
Although this phase is all about speaking, at the time, the candidate must listen to his patient also. Because, in order to reply to him back, you must know what to say after that. Most importantly, don’t just focus on your results, focus on the interaction too.
Upgrade your language
Don’t speak fast while talking to patients. Stay calm and polite while dealing. The candidate must know how to talk to a depressed 70 year-old-man. On the other side, how to g give a reply to an aggressive 19 year-old-man.
Be ready for unexpected turns
During your interview, there might be such situations can come where they ask such odd questions just to check your flexibility in your language and response. Don’t forget, the interviewer knows everything that is going in the real world, therefore, he/she merely wanted to know how you respond in such tough situations.
For instance – Can I have your number after the consultation? What do you do?
So, be alert!!!
Maintain your roleplay
Lastly, the most important thing that can help the candidate to score grade A in OET speaking test is to maintain the role you are playing i.e. as a healthcare professional (Doctor, Dentist). You have to maintain these three stages introductions, body, and conclusion.
Introduction –The candidate should first introduce himself and start the conversation.
In the body – You should go with the flow that is happening in the conversation.
In conclusion – The candidate can conclude by saying – So, we have talked about the use of X medicine and I understand your problem, so I think it’s the best thing to do.
Therefore, above all, certain tips that can help a candidate to get optimal results in OET speaking test. OET Exam is all about evaluating the candidate’s capability in the field of English Language. This test checks the English proficiency of the candidate and makes him work abroad in the healthcare sector.
OET exam is all about accessing the candidates’ capability in the field of the English language. Therefore, if you are planning to pursue your future in the medical field, but, in a different country as an employee or as a student, the candidate must have to clear this test. This test also helps the candidate to get aware of certain medical terminology. Moreover, it makes them more confident in their stream. So, yes it is quite necessary to clear this test with the best OET coaching and guidance.
Importance of OET Coaching Center
Firstly, while taking classes in the coaching center, it creates a study Environment. Subsequently, which is important for the candidate. Through classes, the students can exchange their ideas and get more information. In OET classes, you can update with new medical terms. Now, there are many OET coaching centers in Kottayam, Delhi, Kerala.
OET Coaching centers help you to take tests regularly. The formats of tests will help the candidates to get used to with the test. The practice of taking a test will help during their exam day.
Enhance the confidence
During the classes at the coaching center, the candidate gets confident. They share their various task in front of many students which automatically boost their confidence level.
Study material and resources
Most importantly, with the help of teachers at OET coaching centers, the candidates get benefited from the study material. They provide tips and tricks that are helpful for candidates to crack the OET exam.
Pressure from centers
Lastly but quite obvious, every coaching center tries its best to make you crack this OET exam for their best results. Consequently, this back support will help you to learn better and fly higher. Now, centers also provide OET online Coaching in Kerala.
How to choose the best OET coaching Center?
Now, the questions arise, which coaching center is best for the candidate to crack the OET test. Now, OET coaching centers in Chennai also provide online studies of this exam. Following are certain factors which will help you are choosing the right path for your better
Competitive Test series – Firstly, The best coaching center helps in arousing the candidates’ preparation against the fierce competition. Consequently, the regular test series will evaluate, whether this coaching center is good for you. Test series is very crucial for candidates those are appearing in the OET exam, because the more candidates take the test, the faster he/ she will get over the fear of OET exam.
Teaching Approach – Teaching method, the most important factor for selecting any coacher center. First, ensure the teaching method they provide. For instance, there are four tests in the OET exam – Listening, Writing, Reading, and Speaking. These tasks are further divided into subtests. Therefore, in the writing phase, certain tips are required to complete that task no time. So, in the classes candidate must grab such things.
Past Results – Another factor, which helps the candidate to choose the best OET coaching center for cracking the exam is their past results.
Course Content – Valuable content and health completion between classmates adds value to the coaching center. Moreover, OET online coaching in Kerala provides two months or crash courses as per the candidate’s requirements.
OET preparation Providers
There are Two Sorts of OET Preparation providers mentioned below:-
Non-premium Preparation Providers
They have begun the OET preparing program and even though they are yet to finish the course. Moreover, they have shown to OET that they meet certain rules expected of a respectable English language course. The candidate can see these suppliers by checking the box ‘show non-premium suppliers’
Premium Preparation Providers
They have effectively finished an OET encouraging abilities program. Along with this, they have shown significant levels of value in material creation and educational program arranging. They have been supported by OET to offer courses with explicit section level necessities and course length that give understudies the necessary language level and abilities to come to their focus on the OET score. These suppliers are permitted to show the Premium Preparation Provider logo.
OET test is like a bridge for those who want to make their career in the era of Medical filed outside their country. If they cross this bridge, they have a lot of opportunities to make their name in the field of healthcare. This can be done by taking proper guidance from the best OET coaching center. Good luck!!!
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